Personalized skin care and makeup artistry in a comfortable and caring environment. The Claudette Jean brand is built on removing the intimidation associated with going to a spa. Come find out why we are the #1 growing skincare business on Long Island today!

Policies & Procedures

Late Policy – I understand that things happen to make us run late.  We will do our best to fit in your entire appointment if it does not cause us to run late for the next client. However, if we must shorten the appointment, you will still be charged the total amount for the service booked. Please plan to arrive a few minutes early.  We want you to relax and not feel stressed or rushed.

Did you know that removing stress for 1 hour could provide you with tons of anti-aging and skin healing benefits?

Cancellation Policy – We ask for your cooperation and respect in honoring our 24-Hour Cancellation Policy. This allows time for Claudette jean to fill the spot you reserved.

For, any appointment under 24 hours, we will do our best to fill the space with a client on our wait list. Unfortunately, if we are not able fill your appointment spot, you will be charged a cancellation fee equal to 20% of the appointment booked.

No Show Policy – If you decided to not show up for your appointment, please call and let us know that you are ok… because when a lady does not show up for her skin care appointment, I assume something bad has happened. Claudette Jean knows how serious you are about looking and feeling beautiful! Please do not be a no show … it is not polite, and it shows lack of respect for someone else’s time.